Customer Reviews for APG&E

Excellent!!! Price is 2/3 lower. Highly recommend!

Ease in switching and very smooth

It was easy to review energy suppliers and very easy to switch. A no brainier. I just wish that energy prices were lower than they are.

The switch was easy, my first month bill was $20 lower than previous bill, I'm glad I made the switch.

I've been called several times by this company trying to get me to switch, even though my number is on the "do not call" registry. They have been asked several times to stop calling. Much like scammers, they hide the numbers that they call from.

This company will not stop calling me. Yesterday I was on an important phone call and they called THREE times consecutively from a local phone number, I was afraid it was an emergency so I ended my call to answer theirs...and was extremely annoyed. I will never do business with them.

APG&E is the worst company EVER! I'm still on the phone trying to get my credit for $1700- they completely overcharged me- and they will NOT get back to you with a response. BE AWARE! don't contract with them. It's just better to contract with PPL. APG&E has been charging a lot more than what PPL has to offer. They keep giving excuses saying my contract is not on file- FOR TWO MONTHS! while I get charged for $1700 per month for electric bill.

I've been being over charged by APG&E, they have some how lost the contract we renewed. I've spoke with the sales person I renewed the contract with, I've spoken to the manager, to 3 other people for over a month. Nothing has happened. They have not sent me even a confirmation email of the credit I am supposed to be receiving. They keep giving excuses saying that PPL takes a long time while I keep getting charged over $1000 for electricity bill. DO NOT CONTRACT with them!

Sent NOTHING to renew or change, upped the rate and hit us with a huge bill! I've spent days calling and get no one to pick up a phone! After looking at their reviews I see...NOTHING BUT A SCUM COMPANY! I should of looked first!!! Lesson learned!

Ap electric will more than double your rate as soon as the promotional period expires with no notice. My electric went from under $300 to almost $1,000 in one month.

They will almost triple your rate automatically if you don't cancel before the contract expires!!!

As soon as the 3 month contract expires, AP charges you double the rate on the next bill.

Obtained the account number by illicit means. We are listed as private and specified we do not want electric power solicitation by phone. They repeatedly called, didn't speak to me but reached my 94 yr old mother and with that they fraudulently notified PECO that she asked for a power company switch. She is not even authorized but they confused her and went ahead with the deception.

Fuck APG&E

This company hounded me over and over. I hung up and cursed at them to stop calling but they continued. Don't ever trust these people!!!!

Stay away! they are thieves!

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went to change the plan and the rate was the same, but without knowledge they jacked the rate up 4 times as high! now my budget with ppl has doubled!

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Do not use this company!

They never contacted me about my fixed price contract expiring. Then, they doubled my price as a current customer. I checked on line the same day I received my bill and to new customers, The price was half of what they charged me. Just Just received my final invoice, STILL DOUBLE STAY AWAY

Signed on with APG&E for a fixed rate. Received no notice that my contract was coming up due. Received a $900 electric bill in one months' time because my rate went out the roof with them. Called to see if any adjustment could be made or get a new rate and was told "I can put in a request, but i will let you know the answer is going to be no." Didn't offer a new rate, and the request was denied as promised. Asked them to confirm my current rate, they said "We cannot confirm the rate you have now because we don't know what it will be yet." Just horrible. Please PLEASE do not ever sign up with this company.

7 calls I have made SO FAR beginning on December 7th, 2021. Per THEIR agreement, I was to get a notification by US Mail, both 60 day and 30 days prior to expiration of my agreement. I never received anything. (I did get 4 emails telling me how to be more efficient, but nothing contract related). My normal $170.00 bill became $419.37, so obviously there is an issue..,

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The first time I called, the CSR was unable to help as they couldn't connect with the records of my account (?!?) She suggested I go online and try to access them myself. I did that, and they were not available to me either. I called back again and spoke with a different agent who opened "ticket" with the "back office" to try to rectify the situation. I was told someone would get back to me in a "1 or 2 day...7 at the most". I waited and never got a call, I called again and spoke to another CSR (Raphael) , who told me the ticket was "Still open and no one had made a decision on what to do next". I called again a week later and spoke to another CSR (Alberto), who said the ticket was "Still open, but that he personally will call me back before 7:00 PM." That was 12-23-2021. No one ever called. I called again today 12-28-2021 and spoke with yet another CSR (Angelo) who said there was a credit posted to my account in the amount of $52.32. (?? Seriously!) He opened another ticket and told me someone will review my account and call me when a decision (?) is made.

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MY ADVICE: STAY AS FAR AWAY FROM THESE PEOPLE AS POSSIBLE. From looking at other reviews, these folks are masters of bait and switch. Don't fall for it.

I'm so angry right now. They tripled the price after contract expired!

APGandE got me to use them by offering a low introductory rate, but as soon as the introductory term expired they increased my cost of electricity by almost 2 and a half times. My bill went from 6.8 cents per KWH to 15.9 cents per KWH. They didn't even have the decency to give me any advance notice of the impending rate hike.

As a majority of other reviewers state, APG&E triples or more than triples your rate after the introductory rate ends. I expected maybe 2-3 cents higher than standard rate, not over double the standard rate. They are clearly putting money in their pocket and taking advantage of customers.

15.9 cents a kw after promotion fell. Ridiculous 3 times the rate of some suppliers. Predatory

I ended about 15 days after my introductory rate, not even a full month and thank god I did that because they went from .056 rate to a .159 rate. Completely Absurd. Maybe people would actually stick with this company and they'd make money if they charged a going rate. I'll gladly change my review if you pay me back.

I signed up and apparently although my contract ended 15 months ago, they continued as my service provider because the fine print states I had to call and cancel despite my contract ending. This allowed them to bill me their increased rate for over a year until I noticed my electric bill go up after my set monthly payment expired. Their rate was more than double everyone else and refused to refund or rectify the situation! Avoid them at all costs....

I switched to APG&E and got a decent rate. once that rate was guaranteed it doubled and all of the savings I got were wiped out once the rate doubled. Dont fall for the introductory rate, unless you watch it monthly.

Rate was triple after promotional period. And took the max amount of time to get billing switched. Stay away from this supplier.

I signed up with APG&E as my electric supplier, choosing a 3-month term with a fixed rate. I figured the price would increase when the 3 months were up, but I procrastinated on going back to shop for a new contract. I was shocked to find that they jacked up the rate to 3 times the PECO price! There is no reason for that large of an increase other than they are taking advantage of people.

My first contract with APG&E was fine, I got a really low rate and had no problems, but when my term was up I called customer service and asked what new contracts were available to renew my service with them. The agent told me a price that was ok (not good), but promised a $25 credit after my 1st month. I asked if there was a cancellation fee if I wanted to end my contract and he said NO. I signed up and when they sent me the contract in the mail 3 weeks later, there was a $150 cancellation fee! I had 3 days to cancel without a penalty (using the early termination required by law). When I called customer service and asked to cancel my contract THEY HUNG UP ON ME! I called back, and once again as soon as I said that I wanted to cancel, the agent hung up again! I was able to eventually cancel my contract after faxing and mailing my request. Stay far away from this company!

Keep a sharp eye on your contract end date, they triple your rate as soon as your contract ends. Any other provider I have used raises the rates at the end but by a few cents not 300%. Avoid this company.

Beware! Company has predatory Variable Rate pricing when a contract price expires. Variable Rate pricing is 2X to 3X the contact rate prices, and they will begin billing you at this rate the day your contract expires.

A salesperson came to my house. When I told him I wasn't interested he just continued his sales pitch. I asked him to leave. He continued but started getting really mean. I told him to get off my property and never return. He started yelling and cursing at me, calling me names and saying that he will keep coming back every f*ing day and there's nothing I can do about it.

They will charge you triple the price after contract will expire, make sure you know when you need to shop again! Better go with another offer, you will regret dealing with them.

Some really unprofessional looking guy came to our door and was really pushy while asking about our electric bill. My boyfriend is the one in charge of handling it so he was the one talking to the guy. The guy had some city accent I had difficulty understanding but it sounded as if he was telling my boyfriend something to the effect of our electric supplier was changing something and my boyfriend needed to sign something and make a call.

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This whole ordeal was screaming, "SCAM," to me and I outright asked if it was a scam after reading reviews for APG&E online. The guy insisted it wasn't, which is a load of crap. Unfortunately my boyfriend allowed the guy to leave with the paper he signed so now we're just trying to fix things. One of the papers the guy left said we had 3 business days to cancel the transaction. My boyfriend called the number immediately after the guy left to cancel it once I was able to convince him it was indeed a scam. So hopefully that will help resolve this quickly.

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A word to the wise...don't sign anything for pretty much anyone who randomly comes to your door unless it's the mail person asking you to sign for a package.