Customer Reviews for Constellation

People have been reviewing Constellation on PA Energy Ratings, giving you an understanding of being Constellation's customer is like.

Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read PA Energy Ratings analasys of Constellation.

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Ratings by Star

Constellation's Customer Reviews Summary

Constellation Scores and Ratings:

PA Energy Ratings Overall Score for Constellation

4.2 / 5

Constellation Reviews

1205 Reviews for Constellation

1205

total reviews

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Recent Good Review from Mike C

Overall Rating
Great Experience
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Everything was easy. Phone Rep was great when signing up. Significant savings so far.

Rich B from Lititz, PA on March 20th, 2024
Overall Rating
Great pick
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Easy sign up, sit back and know your meter is spinning slower!

Lori Biehler from Hawley, PA on February 1st, 2024
Overall Rating
New customer
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Very pleased

Cindy DeSarno from Scranton, PA on May 24th, 2023
Overall Rating
New customer
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

It's very simple to go online and save money by switching to Constellation .

Ddsurovec from Snow Shoe, PA on April 4th, 2023
Overall Rating
Review
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Very good and through.

Sarah from Leola, PA on March 24th, 2023
Overall Rating
Excellent Company
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Received a very nice letter and welcoming calls from Constellation.

Fred M Myers from Fairfield, PA on November 12th, 2022
Overall Rating
Ok
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Ok

Ok from Aston, PA on October 21st, 2022
Overall Rating
Perfect
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Great rates, great service, best price

Jim R from Pittsburgh, PA on June 1st, 2022
Overall Rating
Smooth process
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Process of switching to Constellation was easy, rates are competitive.

Lynda from Feasterville Trevose, PA on December 10th, 2021
Overall Rating
A trusted company
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Constellation offers the best rates around. When you are looking for a new electric supplier look at them first.

Jane R. from Hopwood, PA on December 5th, 2021
Overall Rating
Constellation is great!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

For a lower electric and gas Constellation is the best.

Emil from Media, PA on March 16th, 2021
Overall Rating
Very satisfied
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I had a one year contract. No regrets about pricing.


Signed back up for three more years

Jack from Landenberg, PA on November 19th, 2020
Overall Rating
Great value
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Looked online ,Constellation great value and chose 3 yr guaranteed price

Search Ended Here from Telford, PA on August 9th, 2020
Overall Rating
All good so far!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

So far, so good!

Kevin Kordelski from on August 3rd, 2020
Overall Rating
Service is ahead of my last two vendors
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Good pricing, great communication between myself and vendor. Useful weekly energy costs/comparison's.

J & L Fisher from on June 2nd, 2020
Overall Rating
Good all around experience
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Company was easy to work with and gave me the best price that was available

David C from Pittsburgh, PA on April 21st, 2020
Overall Rating
Satisfied
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Best price I was able to find

Ulli from Mechanicsburg, PA on March 25th, 2020
Overall Rating
I got my first bill and was very happy with the charge it was what they said would be
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I had a good experience when ordering thanks a bunch

Rick from Newry, PA on March 15th, 2020
Overall Rating
Great Experience so Far
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

The process of switching to Constellation was a seamless one.

Margie from Hellertown, PA on March 9th, 2020
Overall Rating
Great promotional pricing
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Great promotional pricing, lots of communication with customers via email. Very satisfied.

Holly from Middleburg, PA on February 22nd, 2020
Overall Rating
Easy Transition
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Very easy transition from my previous supplier. Had significant savings already on my first bill.

KMDS from Pittsburgh, PA on January 26th, 2020
Overall Rating
Good job
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Every thing went fine

Me from Mechanicsburg, PA on January 14th, 2020
Overall Rating
Amazing
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Amazing

Tara Siglin from Bethlehem, PA on December 23rd, 2019
Overall Rating
Fabulous transition!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Wonderful experience transitioning to Constellation. Great rates and customer service!!

Sarah from Macungie, PA on December 16th, 2019
Overall Rating
So easy
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

This was easy to do - and hopefully a great value

Kathi from Dallastown, PA on September 6th, 2019
Overall Rating
Conversion to Constellation
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I was amazed with how easy it was to convert my electric service to Constellation. They not only had one of the lowest rates, but also the online process was quick, very easy, and I received emails explaining my account had been created and the cancellation to my previous supplier.

Scott B. From Bethlehem from Bethlehem, PA on August 6th, 2019
Overall Rating
No Problems
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I had no problems with this company. My account was closed due to some new regulation with the PUC.

Pagram09 from Bellefonte, PA on May 23rd, 2019
Overall Rating
Good
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Good and easy

Good from Philadelphia, PA on April 12th, 2019
Overall Rating
Great company!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Have used this company for the past 2 1/2 years with no problems. We just renewed for another 3 yrs at an even lower rate. Helps greatly with our all electric house.

John from Wampum, PA on March 27th, 2019
Overall Rating
Sign up was easy
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

The sign up process was very easy. I could not have been happier with the process.

Judi from Elizabethtown, PA on November 25th, 2018
Overall Rating
Constellation review
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Switched over to Constellation mainly because price was better. Everything went very smooth.

Mike C from Mars, PA on May 15th, 2024
Overall Rating
Very Pleased
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

So far, things are great. The only things I found mildly annoying were: 1) The letter they sent advertised a lower rate, but "my area" was not eligible. 2) The website is not easy to navigate. Otherwise, I'm quite happy.

Cory Spotts from Mill Hall, PA on October 16th, 2023
Overall Rating
Renewal Notice
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

The renewal letter notice should have contained the new options so we have ample time to make the best decision.

Jeff Morgan from Springfield, PA on March 3rd, 2021
Overall Rating
Constellation is a good company that followed thru with their promises.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I have had no problems with Constellation since I signed up with them. Their rates were good and were exactly what they promised. Just waiting to see how much of a change there will be after my first year!

Pagram09 from Bellefonte, PA on February 22nd, 2020
Overall Rating
Good Alternative
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

They made it so easy

Bob from New Kensington, PA on January 14th, 2020
Overall Rating
Satisfied customer
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Constellation communicates with their customers each month and gives them a comparison of the amounts of electricity used from month to month. They also give suggestions on how to cut power costs in your home. I have been more than satisfied with their service. They also began reminding me several months ago that my contract with them is about to expire and offered options to stay with them or find another provider.

Patricia Wheatley from Confluence, PA on December 9th, 2019
Overall Rating
A Smooth Transformation
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Like the title says, things went smoothly and I saved a bit on the costs.

Robert T Wuscher from Emmaus, PA on November 6th, 2019
Overall Rating
Never Received Promised Gift Card
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I was told I would receive a $100.00 gift card after 6 straight months of service. Filled out the required information,mailed it in and never heard back.

Lisa from Blue Bell, PA on March 27th, 2023
Overall Rating
New customer
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

No comment at this time, new customer less than 1 month

Bob from West Chester, PA on May 28th, 2020
Overall Rating
So Far the savings are there
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

My charges were in the $60.00 to $64.00 per month before signing with this firm. My current costs $47.00 to $51.00 per month, but summer is coming

John B. from Palmerton, PA on May 7th, 2020
Overall Rating
Switched before old contract expired
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

The only thing that concerned me, that I was switched immediately before my contract expired with Tri- Eagle. Which caused me to pay a pentality. Which was probably my fault.

Tom Swingler from Mount Joy, PA on November 12th, 2019
Overall Rating
Just starting w/ Constellation
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Since our present electric company's rates have jumped dramatically we decided to try another company. I can not


share Constellation's business procedures; we Just became Consellation consumers - however, I will say that the information that was available for us to 'compare' their company w/ the others was extremely helpful. The procedure was a snap to sign on. I only hope that the rest of our contracted time will be as 'comfortable'.

MJ from Pleasant Hall, PA on March 24th, 2019
Overall Rating
Worst company to deal with
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I found out today that I am locked into a 5 year contract with this company!! Would NEVER have signed with this company had I been told that up front. Was charged $2,000 for an early cancellation fee! Extortion! Just my opinion , but buyer beware!!!

Maria Calasso from Newtown, PA on November 13th, 2023
Overall Rating
Changed my price
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I secured 11.9 cents per KWh. Theyve been charging me 23.9 cents per kWh.

False Advertising from Greensburg, PA on July 24th, 2022
Overall Rating
$150 sham!!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I will never use this company again, when I tried to change 3weeks before the actual year, they tried to send me a bill for $150!!! Stating I was breaking the contract with them early...lol...who does this????

Heather Cioffi from Williamsport, PA on December 28th, 2020
Overall Rating
Compare rate using Therm is not easily compared to mcf units.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Rate is almost double what Peoples Gas is quoting.

Travelinman from Irwin, PA on August 5th, 2020
Overall Rating
STAY WHERE YOURE----DO NOT CHANGE
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

NEVER again

Denise Melchiorre from Nescopeck, PA on February 9th, 2020
Overall Rating
Constellation
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Signing up was no problem. They sent us an order number and confirmation but as far as we know we are not getting anything from constellation. My last bill did not reflect constellation. This does not make us happy!

Peter Barthelemy from Canonsburg, PA on December 21st, 2019
Overall Rating
Bait & Switch
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I your advertised rate for Constellation and signed up for it. When they sent me my confirmation, a higher rate was given. I immediately emailed them for an answer (and to have a legal copy of the document on hand). I got a canned reply saying I would have an answer on 2-3 business days. I had to call them 2 weeks later since I received no other reply. I cancelled their service since they did not answer me and they did a "bait and switch" on pricing. I though I was signing up for .481/CCF but they gave me .499/CCF



Very poor customer service.

Constellation Bait And Switch from Lansdale, PA on April 11th, 2019
Overall Rating
Will not partner with People's Gass
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I attempted to shop competitively for gas prices and attempted to switch to Constellation, who I've used in the past. However, they don't partner with People's Gas anymore and so the switch never took place.

John from Pittsburgh, PA on April 9th, 2019
Overall Rating
Kw
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Don't ans phones

Td from Philadelphia, PA on May 28th, 2018
We are so sorry to hear about your negative experience. Give us a call at 1-866-917-8271 so we can be sure to solve this issue.
— Constellation

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