About Entrust Energy
EGS#:
Founded in 2010, Entrust Energy is a retail electricity provider headquartered in Houston, Texas. They service commercial and residential customers in the deregulated areas of Texas. Entrust proudly advertises that their customer care center is located in Texas, and that they have no hidden or unnecessary monthly fees.
Entrust Energy Customer Engagement
271 Reviews and 152 Replies for Entrust Energy
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Excellent customer service ”
— Guy Strickland
April 14th, 2020
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Very friendly customer service. ”
— Eva C. Vargas
March 30th, 2020
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To expensive I just wait for my contract ends to change to other electric company ”
— Sarat
March 26th, 2020
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Good ”
— Light bill
March 26th, 2020
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Customer service was great, friendly knowledgeable and timely. ”
— Estefana Hernandez
March 24th, 2020
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Delivered on everything promised
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I had no issues in my contract term. Price was good. Had no service issues so I really didn't use the customer service but they delivered everything they promised. The renewal offer price isn't great so I'll be shopping around again, though. ”
— Doug W.
March 23rd, 2020
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“
Great plan cheapest electricity I have had in years! I only hope I can renew the plan for 2 years. ”
— Bill
March 23rd, 2020
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Representative was fast efficient and courteous! Doesnt get any better when transferring service! ”
— Jcd
March 16th, 2020
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“
We are winter Texans, volunteering at the Rio Grande Bible College in Edinburg , TX.
I just talked to one of entrust energy's representatives concerning our move back to Minnesota for the summer and how best to re-instate at the end of October. The rep was very easy to visit with and did research to get us exactly what we were hoping for!!! We highly recommend this company!!! ”
— Snow-Birds
March 13th, 2020
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Im just so so happy with the service that I have gotten. Thank yall so much for that ”
— Harvey Gutierrez
March 5th, 2020
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Moving to a different location where we have to use Navarro electricity
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Was very happy with your service would use it again ”
— Harlan baldridge
March 4th, 2020
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A great change, should have done it sooner
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It was simple, & complete. My last provider was always like calling an understaffed corporation. Here it was easy. ”
— Charles colvin
March 4th, 2020
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Awesome. Wish I would have switched sooner! ”
— Happy Customer
March 3rd, 2020
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Oscar was very pleasant and efficient. ”
— Follow up
March 3rd, 2020
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Canceled electricity on one account
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Very pleased with service today ”
— Barbara Litton
March 2nd, 2020
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Great Service provided...all questions answered very professionally.
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Great Service provided...all questions answered very professionally. ”
— Great Service
February 28th, 2020
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The Representative was very informal & Professional ... ”
— Chris W.
February 27th, 2020
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Regret goin with them dont do it im changing to some other provider. ”
— Francisco
February 5th, 2020
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Requested billing history
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Very helpful and curtious ”
— Entrust Energy
January 17th, 2020
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We had good and fast service ”
— Light
January 6th, 2020
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