Customer Reviews for Santanna Energy Services

People have been reviewing Santanna Energy Services on PA Energy Ratings, giving you an understanding of being Santanna Energy Services's customer is like.

Additionally, we combine customer ratings with an array of other variables to develop a more comprehensive rating. Read PA Energy Ratings analasys of Santanna Energy Services.

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Santanna Energy Services's Customer Reviews Summary

Santanna Energy Services Scores and Ratings:

PA Energy Ratings Overall Score for Santanna Energy Services

3.1 / 5

Santanna Energy Services Reviews

94 Reviews for Santanna Energy Services

94

total reviews

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Recent Good Review from Don

Overall Rating
Great service
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

SMooth , easy and best deal

Great from Lancaster, PA on February 17th, 2024
Overall Rating
A Better Change
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I feel switching to Santana not only saved me money but I'm with a company to be proud of supporting and respect their concern for their customers and also the environment.

Moxie Karasek from Berwick, PA on October 4th, 2023
Overall Rating
5 star service
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Fast ,easy & friendly service. Answered all question , made sure details were understood.

Kim Allen from Lock Haven, PA on April 16th, 2023
Overall Rating
Switching power companies
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Easy and quick. Got my first electric bill and it has gone down greatly

Dawn from Manheim, PA on February 12th, 2022
Overall Rating
Great prices
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

It was so easy to change for lower prices

Met from Marcus Hook, PA on October 8th, 2019
Thank you for your important feedback and awesome 5 star rating! Here at Santanna Energy we strive to give you the best customer experience and competitive prices for all of your gas and electric product needs.
— Santanna Energy Services
Overall Rating
Everything was fine but I found a better price
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I subsequently found a better price so I recently switched.

Ruggeri from West Chester, PA on June 22nd, 2021
Overall Rating
Can Use Better Customer Service Operators
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

The customer service people were helpful but it takes a very long time to get thru to a live person. It also takes a long time to set up the account and verification, otherwise good.

MIO from Malvern, PA on October 18th, 2019
Thank you for your important feedback on our Customer Service representatives stellar performance. Here at Santanna Energy Services, we strive to give you superior customer service on every call. Please let me be the first to thank you for being a part of the Santanna family.

— Santanna Energy Services
Overall Rating
Electric
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

It was a good experience

Don from Pillow, PA on March 3rd, 2024
Overall Rating
The new electric company
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

With the big prices increases underway I am glad I switched to the lowest price provide although my bill is still much higher than I remenber.

Bill from Harrisburg, PA on February 5th, 2022
Overall Rating
DO NOT KNOW WHAT THEY ARE DOING
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Totally screwed up my accounts, said I was purchasing Electric when that was not true. After 2 months of straightening out my issue. I get insulted with a bill. AFTER CALLING TO GET THIS RESOLVED THEY KEPT DISCONNECTING ME.

DO NOT USE THEM from Lansdale, PA on January 13th, 2020
Hello,

I'm here from SES here to assist you. Please feel free to contact the us directly for further assistance on this matter and be sure to request the Quality Assurance Supervisor to escalate your billing concerns further. Our team is standing by to help.



Thank you
— Santanna Energy Services

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