Clearview Energy Customer Reviews (January 2025 Update)

Updated: January 2025

The best review categories for Clearview Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.

Reviews Overall

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Reviews by Star

Recent Good Review from someone who read the bill

Have to read with any

Have been ok, since I just signed up with them 2 years ago... like any other company their prices are competitive, read the reviews from other people saying got riped off for contract expiring and then changed to a different rate... guess what? happens with all companies if you don't call them,
that's why is called a contract period..

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Someone Who Read The Bill from Philadelphia, PA on January 27th, 2020

Most Recent 4 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Have to read with any

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Someone Who Read The Bill from Philadelphia, PA on January 27th, 2020

Most Recent 1 Star Reviews

7 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Unethical Bait and Switch

At the end of contract term, Clearview more than quadrupled kW rate without notice. Called and agreed to renew contract if they would prorate the rate hike. They refused. I paid the $980 bill (usually $200) and parted ways. Now they call me twice a week and ask if I'll come back. No.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Justin from Huntingdon Valley, PA on April 9th, 2024

Save yourself

In January of 2024, Clearview sent me a bill of $1,702.26. During my first year with them, my rate was at 0.1079 reasonable and affordable. After my first year, they put me on an adjusted rate that skyrocketed by more than double my first year rate resulting in the drastic increase of my bill. My bill went from $124-$156 per month to $1,702.26 per month. As a small business owner, I do not have the ability or funds to pay for it. I called Clearview to see my options of whether my bill could be lowered or for help with the bill but they refused to help me. Every time I called, they said a supervisor or manager was not available and was in a meeting. Do not use Clearview energy because they do not care about their customers and will not attempt to help you with your needs. Clearview electric has been nothing but a pain and I will not return to their services. I am just letting people know not to use clear services.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Mattress Smart from Highspire, PA on March 30th, 2024

Ripoff

When my contract ended the next bill was more than doubled without any notification

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Steve from Hershey, PA on December 11th, 2023

Insane termination fee / marginal savings if any

This is another company that does high-pressure sales tactics to get you to sign a contract, but later piles on high fees when you need to get out of it. Stay away. Termination fees for any service should be illegal.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Margot from Springdale, PA on October 18th, 2023

Hysterical Screaming Woman

I called Clearview to ask 2 questions about their service in order to decide if I want to become a Clearview customer.
A lady answered - I tried to tell her the reason for my call. About 8 seconds in she immediately screamed to the top of her voice....
"DON'T CALL ME AND TELL ME HOW TO DO MY JOB."
I said to her, "What is the matter with you, lady. Are you stupid?"
She said "Yeah, I'm stupid" I hung up.
I waited awhile and called back to tell someone else in that office what this lady just said to me. A man answered and told me "You should have let her talk for 3 minutes" and then he hung up.
These people represent Clearview Energy.
I think this happened on Sept 14th between 3:30 pm and 4:30 pm. I have tried to forget this. I wonder if the good hard working people of Clearview would be disgusted if they knew these people represent them.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Here In West Mifflin, Pa from West Mifflin, PA on September 17th, 2023

Robocallers

The company employs marketers who use robocall tactics from spoofed numbers and are deceptive about who they are when they call you (they tried to say they were my current supplier until I pressed the issue and got their real identity). I even have a confirmation number for the phone call and they were going to switch my supplier to their company and they still deny accountability.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— JG from Pottstown, PA on November 18th, 2019

Don't Even Try

The person who wrote about the bad customer service is right! I called to ask about their rate and probably switch to their service but after being told in the automated message that I was number 1 in line and my wait time would be 1 minute ten minutes went by with no one answering. I hung up and will not try again. With that kind of customer service you have to wonder what kind of company it really is and be fairly sure that when you need to change your plan or question your rate they will not be there to assist you.