Updated: January 2025
The best review categories for Dynegy Energy Services are their plans and pricing, with an average of 1.4 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
5 Customer Reviews Written Overall
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Likely to recommend |
Horrible
Terrible, horrible and extremely useless when it comes to correcting a mistake of theirs. Phone call after phone call of dealing with stupidity and not one person taking responsibility for their mistakes. Very aggravating to deal with. |
Plans & Pricing | |
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Likely to recommend |
—
MNT1215
from
Canadensis, PA
on
April 26th, 2024
Lying, Corrupt and Fraudulent Company
This is one of the most deceptive energy companies out there. All you have to do is google them theyve committed fraud in addition to endless reviews of them deceiving customers with rates, with customer conversations, promising to resolve or callbacks and never do they do either of them. Google them on the on the same stuff. When you try and cancel they dont let you they just make up excuses or they say theyre going to and then they never do and continue to send you bills $5000. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
AVOID DYNERGY ENERGY
from
01234
on
March 18th, 2024
The Worst
Worst worst worst customer service. Never received call backs after they messed up my entire account. Raised by 5 cents when verified 3 times it would not. 2.5 months of back and forth. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Mike
from
Canadensis, PA
on
January 17th, 2024
Terrible
Customer service does not help you at all. Never receive call back from upper management regarding billing issues that were confirmed by Dynergy staff members 3 times. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Mtheis9500
from
Canadensis, PA
on
January 8th, 2024
Poor Service
Dynegy Services is supposed to refund $9.95 back to me. As of today, still haven't received it. I filed a complaint with the PAPUC. PUC letter stated they were to send a check. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Susan72
from
La Belle, PA
on
February 27th, 2023
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