Updated: March 2025
The best review categories for IDT Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
4 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
This company committed fraud
They switched me from another provider, without my or my wifes knowledge or approval. Their door to door salesman turned in a contract with a fake email and it was either unsigned or forged. They never even came to our house. It was a difficult process to straighten out and we lost the old rates we had and had to re-enroll just to get our old service back! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Charles
from
Ambler, PA
on
October 1st, 2024
Deceptive Scammers
IDT Energy has a policy of deceptive business practices, a.k.a. scams. I was approached today by a very personable young man named Jerome who intimated that he was here to speak with me from PPL in order to clear-up a rate discrepancy in my favor. (I should have known better at once, but alas, he caught me just home from work with five other things on my mind!) At no point did he say he was from IDT Energy, nor that he wanted me to sign a contract with them, and yet that is what he suckered me into doing, unaware and unseen. The whole time he kept talking about PPL, not IDT and he was very careful to make sure I never saw beyond the signature box that he had zoomed-in on to hide the fact that the signature was for a contract, not a confirmation from PPL. It wasn't until he left, and I saw the text message in my inbox with the link to the contract to be signed, that I realized what had happened. IDT Energy are liars, and ought to be shut down. Whatever rates or promises they offer, you should not trust them, because any business that engages in such deception in order to scam a person into becoming an unwitting customer cannot be trusted to behave in a scrupulous manner afterwards. They are a company of scammers, and ought to be shut down. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Nicky
from
Mechanicsburg, PA
on
June 12th, 2024
Do not use them
They have sales rep walking neighborhoods lying to people saying their current gas n electric company is overcharging them and we will get refunded for being over changed. Using that to get your account info to fraudulently sign you up for their company. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Anonymous
from
Erie, PA
on
February 10th, 2023
Stay away from this company!
Renewal involved deceptive business practices (said I renewed for 1 month, not 1 year) then wouldn't let me out for 2 billing cycles, charging me almost twice the going rate! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Unhappy In PA
from
Bloomsburg, PA
on
March 29th, 2022
Pennsylvania Energy News:
Which Long Term Electric Plans Are the Best Deal in Pittsburgh?
Shop Best 6 Month Electric Plans in York
Study Reveals PA Geothermal Energy Potential
Three Mile Island Restart Expected Sooner
Cheapest Three 12 Month Plans in Philadelphia
PA Electricity PTC Rate Round Up
PA Senate Reenacts Winter Shut Off Law
PJM and PA Governor Settle Auction Price Complaint
Duquesne Light Default Supply Rate Falling 18%
Federal Energy Rebate Program for PA Consumers at Risk
Shop Best 6 Month Electric Plans in York
Study Reveals PA Geothermal Energy Potential
Three Mile Island Restart Expected Sooner
Cheapest Three 12 Month Plans in Philadelphia
PA Electricity PTC Rate Round Up
PA Senate Reenacts Winter Shut Off Law
PJM and PA Governor Settle Auction Price Complaint
Duquesne Light Default Supply Rate Falling 18%
Federal Energy Rebate Program for PA Consumers at Risk
PA Energy Ratings Resources:
Therms, CCF and MCF Explained
Pennsylvania Green Energy Requirements
Pennsylvania Electricity Switch: Frequently asked Questions
Why Use PA Energy Ratings
Pennsylvania Energy Customer Rights
Pennsylvania Cancellation Fees
Types of Pennsylvania Electricity Contracts
Pennsylvania Electricity Choice
10 Quick Energy Saving Tips
High Pennsylvania Energy Bill
How to Switch Pennsylvania Electricity Providers
Understand Your PECO Bill
Pennsylvania Energy Deregulation History
Pennsylvania Energy Stats
How We Score Providers