Updated: February 2025
Recent Good Review from Christina Jablonski
Customer Service
| Somehow when paying my bill just assumed it was my monthly bill amount and I hit enter only to find out that there was a bill out there for 1000.00 and another amount which was only 57.00 I only owed the 57.00. And upon looking at my checking account the 1,000.00 was deducted so I called and spoke with Jerrod Addison in customer service and explained the situation and he had his supervisor look into it and expedited it because that was my social security payment and would be without any money for the whole month. He called me back in a few days and said that they would be sending me my payment back by check. I just want to thank Jerrod Addison for all his hard work and that he should be reconized for his great customer service work. | |||
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| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Christina Jablonski
from
Verona, PA
on
August 15th, 2024
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
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| Account Management | |
| Likely to recommend |
Customer Service
| Somehow when paying my bill just assumed it was my monthly bill amount and I hit enter only to find out that there was a bill out there for 1000.00 and another amount which was only 57.00 I only owed the 57.00. And upon looking at my checking account the 1,000.00 was deducted so I called and spoke with Jerrod Addison in customer service and explained the situation and he had his supervisor look into it and expedited it because that was my social security payment and would be without any money for the whole month. He called me back in a few days and said that they would be sending me my payment back by check. I just want to thank Jerrod Addison for all his hard work and that he should be reconized for his great customer service work. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Christina Jablonski
from
Verona, PA
on
August 15th, 2024
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