Updated: January 2025
The best review categories for Provision Power & Gas are the order experience, with an average of 5.0 stars, and their customer service, with an average of 5.0 stars.
Recent Good Review from Marten
So far so good
No complaints so far |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Marten
from
Lititz, PA
on
February 14th, 2022
We're so happy to have you onboard, Marten! If you need anything at all our Customer Care team is standing by to help Monday through Friday from 9am to 7:30pm ET. You can call us at call 800-930-5427 or reach us online at getprovision.com or hello@getprovision.com. Thanks for using your energy for good!
— Provision Power & Gas
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
So far so good
No complaints so far |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Marten
from
Lititz, PA
on
February 14th, 2022
We're so happy to have you onboard, Marten! If you need anything at all our Customer Care team is standing by to help Monday through Friday from 9am to 7:30pm ET. You can call us at call 800-930-5427 or reach us online at getprovision.com or hello@getprovision.com. Thanks for using your energy for good!
— Provision Power & Gas
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
TERRIBLE
We completed application, even spoke with a representative and never heard another word or received any other information. Very disappointed with entire process and service. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
SKV
from
Lebanon, PA
on
January 27th, 2022
Thank you very much for bringing this to our attention. It sounds like something went wrong, and I apologize for that. I'd like to figure out what happened, but I'm not able to locate your enrollment from the information provided. We'd appreciate the opportunity to make it right. Please call 800-930-5427 or reach us online at getprovision.com or hello@getprovision.com.
Sincerely,
Provision Customer Care
Sincerely,
Provision Customer Care
— Provision Power & Gas
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