Reviews for Provision Power & Gas

Updated: January 2025

The best review categories for Provision Power & Gas are the order experience, with an average of 5.0 stars, and their customer service, with an average of 5.0 stars.

Provision Power & Gas logo
PA Energy Ratings's Bronze Tier providers are solid retail electricity providers that have a lot to offer customers. These companies represent good options for discerning shoppers and have lots to offer customers. There are plenty of good companies offering good plans that can fit what consumers are looking for in their company.


Recent Good Review from Marten

So far so good
No complaints so far
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Marten from Lititz, PA on February 14th, 2022
We're so happy to have you onboard, Marten! If you need anything at all our Customer Care team is standing by to help Monday through Friday from 9am to 7:30pm ET. You can call us at call 800-930-5427 or reach us online at getprovision.com or hello@getprovision.com. Thanks for using your energy for good!
— Provision Power & Gas


Most Recent 4 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
So far so good
No complaints so far
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Marten from Lititz, PA on February 14th, 2022
We're so happy to have you onboard, Marten! If you need anything at all our Customer Care team is standing by to help Monday through Friday from 9am to 7:30pm ET. You can call us at call 800-930-5427 or reach us online at getprovision.com or hello@getprovision.com. Thanks for using your energy for good!
— Provision Power & Gas



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
TERRIBLE
We completed application, even spoke with a representative and never heard another word or received any other information. Very disappointed with entire process and service.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

SKV from Lebanon, PA on January 27th, 2022
Thank you very much for bringing this to our attention. It sounds like something went wrong, and I apologize for that. I'd like to figure out what happened, but I'm not able to locate your enrollment from the information provided. We'd appreciate the opportunity to make it right. Please call 800-930-5427 or reach us online at getprovision.com or hello@getprovision.com.

Sincerely,
Provision Customer Care
— Provision Power & Gas