Sperian Energy Customer Reviews (January 2025 Update)

Updated: January 2025

The best review categories for Sperian Energy are their customer service, with an average of 2.0 stars, and their plans and pricing, with an average of 1.0 stars.

Reviews Overall

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Reviews by Star

Recent Good Review from Robert

Easy Transition

Made contact with them, no problem at all.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Robert from Albrightsville, PA on September 19th, 2018

Most Recent 5 Star Reviews

4 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Easy Transition

Made contact with them, no problem at all.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Robert from Albrightsville, PA on September 19th, 2018

Electric

No problems

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Wayne Mincemoyer from Milton, PA on September 19th, 2018

Excellent company

I saved 40$ each month on my utility bills. thanks to sperian energy

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Mark Staine from Lansdowne, PA on June 28th, 2018

No problems

Had no issues switching to Sperian Energy. They offered a $50 gift card for signing up and within 30 days of service starting I received it as promised.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Melissa H from Enola, PA on March 19th, 2018

Most Recent 4 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Good experience

Just signed on. Good experience so far.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— JR from York, PA on February 3rd, 2018

Sperian

Seamless and quick, too soon to fully rate billing

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Jim from York, PA on January 24th, 2018

Most Recent 3 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Seamless Service

I haven't had any problems since switching

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Debbi F from Norristown, PA on July 25th, 2018

Most Recent 1 Star Reviews

6 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

RIP OFF

I switched to Sperian a while ago and they offered variable rates month to month but the only variable i saw was high! i paid way more than i should have, i live in a one bedroom apartment and don't use a lot of electric

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Fightforjustice from Reading, PA on January 16th, 2023

Variable rates charged me 3x

Charge 3x my previous provider using variable rates. Been in same house over a decade and my consumption was lower this year than last but my bills were outrageous.

AVOID AT ALL COSTS! RIP OFF!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Frank from Ford City, PA on March 10th, 2020

DO NOT USE THIS COMPANY

I received an introductory rate near .05 per Kwh. Once the 12 month period was over, it jumped to .1499. I just discovered it after a couple energy bills were through the rough. Every bit I saved on the 12-month promotion is lost. They count on you NOT checking after the 12-months and then they gouge you. Great business model.

NEVER USE SPERIAN!!!!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Nick from Ford City, PA on February 8th, 2020

RIP OFF

Charged me OVER 3x what I was paying originally!! Bills went from under $100 a month originally, to over $400. I've lived at the same address for over 4 years and they were NEVER that high. Great manipulators these people are. Don't trust them

Plans & Pricing
Order Experience
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Account Management
Likely to recommend

— Rebecca from Erie, PA on September 6th, 2019

Take full advantage of people! Especially the elderly!

My contract with them at 8.7 kw ended late October 2018, I had hospital problems and bigger fish to deal with, once my contract ended they continued to bill be at 15.990kw over the entire winter and while I was running under house baseboard heaters so my pipes wouldn't freeze. My electric bills went from 140.00 a month to 380+ dollars a month, they NEVER called me to negotiate a new contract! However, when I switched in March to a NEW provider ant 6.25KW they had the NERVE to call me to immediately to renegotiate a new deal! Shame on them! Never use them again! They are rip offs! Theives! Especially for our elderly who are not so internet savy or have good memories of contracts any longer! SHAME ON YOU SPERIAN! Never Again! Rip Offs! I demand a refund! Would LOVE to turn your company in to attorney General office, but a contract is a contract! NEVER thought an electrical provider would take SUCH advantage of a customer! Never entered my mind that they would, has NEVER happened before with any other energy providers! SHAME ON YOU!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Kim Neely from Benton, PA on March 21st, 2019

Scam artists targetting the elderly

My 86 year old mother was "coaxed" into changing her electric service. According to her handwritten notes, "if not satisfied within 6 mo. call to cancel". I tried calling to cancel 11 days later and was told there is a $49 termination fee. Very unhappy with their customer service - were not helpful at all when I explained the situation that my mother did not understand what she was doing. BEWARE!!!