Updated: March 2025
The best review categories for Star Energy Partners are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
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Account Management | |
Likely to recommend |
Dumped me
I signed up for a 2 year fixed electricity rate contract with Star Energy Partners. 2 months later, they sent me a "Dear Jane" letter with no explanation. Told me that in July, my electricity generation supplier would automatically switch to PPL. They didn't hold up to their commitment. If they couldn't afford the rate they committed to, they should've called and tried to keep me by offering me a higher but competitive rate. Feeling dumped. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Jane
from
Center Valley, PA
on
June 22nd, 2022
Price of energy went up so they canceled my plan
Apparently a contract means nothing to these people |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Wexford
from
Wexford, PA
on
May 31st, 2022
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