Reviews for UGI EnergyLink

Updated: January 2025

The best review categories for UGI EnergyLink are their plans and pricing, with an average of 1.5 stars, and the order experience, with an average of 1.0 stars.


Recent Good Review from Samiam86

Great Rates
The website was very user-friendly & informative. Your customer service representative was super nice & got me signed up in no time flat. Love your product pricing.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Samiam86 from Harrisburg, PA on July 14th, 2019


Most Recent 5 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Great Rates
The website was very user-friendly & informative. Your customer service representative was super nice & got me signed up in no time flat. Love your product pricing.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Samiam86 from Harrisburg, PA on July 14th, 2019
Good Company
Easy signup. No change to my bill, just the price.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Angela K. from Fleetwood, PA on May 7th, 2019



Most Recent 1 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
TERRIBLE customer service
Takes forever to get a human on the line! on hold for 40 minutes no contact!!!!!!!!!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Montour Wireless Inc from Williamsport, PA on November 2nd, 2023
Rude and no customer service
This company really knows how to kick people when they are down. You can be an amazing customer for years and you need a little flexibility once due to life circumstance, they refuse to provide any and turn off your service when you have a sick kid that you just spent 2 weeks in the hospital with. EVERYBODY I spoke to was rude and unwilling to help!! I wouldn't recommend UGI services to anybody and their customer service is some of the worse I ever experienced. Pathetic!!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

HMS from Watsontown, PA on May 13th, 2022