Recent Bad Reviews

“  WGL came in at a lower than first energy and now Im paying 3 cents per KWH higher than first energy in Pennsylvania. I transferred back to first energy and now theyre hitting me up with a $90 cancellation charge that they never told me about on the phone. My recommendation is to stick with your local utility provider and stay away from companies like WGL that has hidden penalties so they can take more money from you. ”

“  I was contacted about switching to their .049 rates and that it would be variable and I would be informed every month what the new rate would be so I could cancel or continue. After my first initial bill I received one letter saying that the rate would be 8.9. I just received my latest bill and my current rate is $.14 per kilowatt, which is outrageous. I was never told it was going to be that high. When I signed up, the spokespersons said I would be informed. When I called them, I was just told that they dont inform people. All they did was send me a letter saying that my current rate was going to expire and that there was nothing to be done. Do not give them business as they are extremely dishonest about their rates. ”

“  Been a customer of Met-Ed for over 4 years at 1 address... trying to move my account to another address has so far, taken me 3 days and still no resolve. FINALLY got a call back today, the A$$hole on the phone pretended he couldn't hear me, then just hung up. If I had a choice to use a different power company and pay more, I 100% would do that. This company is TERRIBLE at looking after the people who pay for this terrible service. ”

“  Clean Choice raped my 90yo Mom/widow by sending her $1,000.00 electric bill. How could she use $1,000.00 worth of electricity?? SHAME ON YOU! ”

“  door knocker comes up in his direct energy uniform. I immediately say no, I don't want your service. He says you already have it. I say no thanks. He opens a little notebook telling me my prices are skyrocketing and he can show me the rates. I say NO again and am forced to slam the door in his face. He is lucky I didn't step out and shove him down the steps. NO trespassing signs should tell him NO but he just didn't get it. ”

“  I don't really have an experience. Nobody's ever reached out. Nobody's ever called. I was supposed to get a discount credit. Never got that.So i'm switching companies, but don't forget when you switch.Whatever you have saved up doesn't go with you.So it's better to switch and win or once everything's used up ”

“  I was told I was going to save money for going with clean sky, but my other price from IGS was 0.1099. And clean sky is 0.1849, so how is this saving me money? The lady that they sent me to talked really really fast and with her foreign accent I did not clearly understand her. Guess that is how it is. Now I am locked into a contract for almost 2x the amount I was paying before. Cant wait til I get this contract over. This is my first bill, so another 11 bills. Guess that is what a hard working disabled veteran gets for taking someones word for it. ”

“  When my sister signed up for them they told her all the good things and glorious things. Come to find out they were charging her over 300.00 a month for services a bunch of liars and crooks. Dont trust what they tell you ”