Recent Bad Reviews

“  The did a bait and switch, drawing me in with a promotional rate of 2.78. After, it went up to 17.12 where consumers cost is 3.27. When you realize what they did and go to cancel, it takes 2 billing cycles which pretty much means, 3 more months of their price gauging fees. I will stay away from this company like the plague. ”

“  WGL came in at a lower than first energy and now Im paying 3 cents per KWH higher than first energy in Pennsylvania. I transferred back to first energy and now theyre hitting me up with a $90 cancellation charge that they never told me about on the phone. My recommendation is to stick with your local utility provider and stay away from companies like WGL that has hidden penalties so they can take more money from you. ”

“  I was contacted about switching to their .049 rates and that it would be variable and I would be informed every month what the new rate would be so I could cancel or continue. After my first initial bill I received one letter saying that the rate would be 8.9. I just received my latest bill and my current rate is $.14 per kilowatt, which is outrageous. I was never told it was going to be that high. When I signed up, the spokespersons said I would be informed. When I called them, I was just told that they dont inform people. All they did was send me a letter saying that my current rate was going to expire and that there was nothing to be done. Do not give them business as they are extremely dishonest about their rates. ”

“  Been a customer of Met-Ed for over 4 years at 1 address... trying to move my account to another address has so far, taken me 3 days and still no resolve. FINALLY got a call back today, the A$$hole on the phone pretended he couldn't hear me, then just hung up. If I had a choice to use a different power company and pay more, I 100% would do that. This company is TERRIBLE at looking after the people who pay for this terrible service. ”

“  What else is there to say? Prices are extortion level high, customer service is horrible, I have all these third part energy providers who say they contract through peco calling me at all hours trying to offer me "deals" that often end up making my bill more expensive... Like Smart Energy, Just Energy... I was supposedly getting "unlimited" energy for 199 a month, according to the one lady I spoke to, and now suddenly my "budget" billing amount is back up to 600$ a month??? Ain't no way. These people are crooks who charge you whatever cuz they know they can get away with it. Worst energy company ever. ”

“  Clean Choice raped my 90yo Mom/widow by sending her $1,000.00 electric bill. How could she use $1,000.00 worth of electricity?? SHAME ON YOU! ”

“  door knocker comes up in his direct energy uniform. I immediately say no, I don't want your service. He says you already have it. I say no thanks. He opens a little notebook telling me my prices are skyrocketing and he can show me the rates. I say NO again and am forced to slam the door in his face. He is lucky I didn't step out and shove him down the steps. NO trespassing signs should tell him NO but he just didn't get it. ”